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In a BIT Mail Flow
In a BIT Mail Flow transforms the way your firm handles email by connecting your inbox directly to your workflows.
Instead of simply storing messages, it routes them to the right teams, prioritises urgent items, assigns tasks, and manages attachments automatically.
Automated Mail Routing
In a BIT Mail Flow ensures that every incoming message is routed to the right department, team, or individual. Whether it’s client correspondence, third-party updates, or internal notifications, the system intelligently directs mail so nothing gets delayed or overlooked.
Workflow Orchestration
Our Mail Flow system connects your inbox to firm-wide workflows, so routine messages can automatically start tasks like drafting acknowledgements, opening new files, or flagging items for review.
Seamless Integration
In a BIT Mail Flow plugs into your existing systems, working hand-in-hand with your case management, document storage, and compliance tools. No need to overhaul processes as the system adapts to the way your firm already works.
Task Assignment
Keep your team moving without manual delegation. Mail Flow assigns incoming communications to the right handler based on matter type, sender, or custom business rules, ensuring accountability and reducing bottlenecks.
Priority Filtering
Not all emails are equal. Mail Flow detects urgency levels and prioritises critical correspondence so it surfaces first, while low-priority notifications are filed quietly in the background. This keeps your team focused on what truly matters.
Document Flow Management
Attachments are automatically identified, categorised, and channelled into the correct stage of your workflow. Whether that’s billing, disclosure, or client records. This ensures smooth movement of documents across your practice without manual intervention
Performance Insights
Track how emails move through your firm with detailed analytics. Mail Flow provides visibility on volumes, response times, and workload distribution, helping you identify trends and improve efficiency.